Terms of Service

Terms and Conditions (T&C) General Terms of Sale (CGV) and Use (CGU) of UPWIND SARL

Name: UPWIND 
Legal Form: Limited Liability Company (SARL)
Share Capital: 50.00 Euros
Head Office Address: 92 Avenue Mozart, 75016 Paris, France
Paris Trade and Companies Register (R.C.S.) Number: 927 487 884

Preamble
This site is operated by UPWIND SARL. Using our site, including purchasing products, implies acceptance of these terms.

Company Address:
UPWIND SARL
92 Avenue Mozart, 75016 Paris, France.
Email: contact@upwind.world

These T&C govern the contractual relationship between UPWIND and its clients. They apply exclusively to all sales made by UPWIND via the website https://www.upwind.world/. By using our site or purchasing our products, you agree to comply with these terms.

Terms of Use of the Site

By accessing our site, you declare that you are of legal age in your country, state, or province of residence, and you authorize any minor dependents to use this site. The use of our products for illegal or unauthorized purposes is strictly prohibited.

General Conditions

We may refuse access to our services at any time, for any reason. Your information may be transferred unencrypted across various networks.

Accuracy of Information

We do not guarantee that the information on our site is accurate, complete, or up-to-date. The information should be used for indicative purposes only.

Changes to Services and Prices

The prices of our products are subject to change without notice. We may also modify or discontinue the service at any time.

Products or Services

Some products or services are exclusively available online and may be subject to returns or exchanges according to our return policy.

Billing and Account Information Accuracy

We reserve the right to refuse any order. You must provide up-to-date, complete, and accurate order and account information.

Optional Tools

We may provide access to third-party tools without any guarantees or endorsements from us.

Third-Party Links

We disclaim any responsibility for the content, products, services, or other elements available through third-party links.

User Comments and Suggestions

All comments you send us can be freely used by UPWIND.

Personal Information

The collection of your personal information is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if the information is inaccurate.

Prohibited Uses

You are prohibited from using the site or its content for illegal purposes or to infringe on our rights or those of third parties.

Disclaimer of Warranties and Limitation of Liability

Your use of the service is at your sole risk. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.

Indemnification

You agree to indemnify UPWIND and its affiliates against any claim or demand arising from your use of the service.

Severability

If any provision of these T&C is found to be illegal, void, or unenforceable, the remaining provisions will remain in force.

Termination

We may terminate these T&C at any time, and you will remain liable for all amounts due up to the date of termination.

Entire Agreement

These T&C constitute the entire agreement between you and UPWIND.

Governing Law

These T&C are governed by the laws in force in France.

Changes to the T&C

Changes to these T&C will be posted on our site and will take effect immediately.

Contact

For any questions regarding these T&C, contact us at contact@upwind.world.

Return, Exchange, and Withdrawal Policy

In accordance with the law, you have a 14-day withdrawal period. For returns, exchanges, or refunds, please follow our procedure detailed in the return policy.

Intellectual Property Rights

All site content, including text, graphics, logos, icons, images, audio clips, and software, is the property of UPWIND SARL or its content suppliers and is protected by French and international intellectual property laws. Unauthorized use of the materials on this site may violate copyright, trademark, and other applicable laws.

Limitation of Liability

UPWIND SARL will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our service, including but not limited to damages for loss of profit, use, data, or other intangibles, even if we have been advised of the possibility of such damages.

Governing Law and Jurisdiction

These T&C are governed by and interpreted in accordance with the laws of France. Any dispute arising out of or in connection with these T&C will be subject to the exclusive jurisdiction of the courts of Paris, France.

Modification of Terms

We reserve the right to modify these T&C at any time. We will notify you of any significant changes by email or through a notice on our site. Changes will take effect 30 days after their publication. Your continued use of our site after these changes constitutes your acceptance of the new T&C.

Complaint Procedure

In case of a complaint regarding our services, please contact our customer service at contact@upwind.world. We are committed to responding promptly and finding a satisfactory solution to your problem as soon as possible.

Data Security

We take the security of your data very seriously. All online transactions are encrypted and secure. We implement appropriate security measures to protect against the loss, misuse, or alteration of information we have collected from you.

GDPR Compliance

UPWIND SARL is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). We treat all personal data received from our customers confidentially and use it only for the purposes specified in our Privacy Policy.